If you wish to return an item, please do so within 15 days of receipt of said item. Customers are responsible for any item lost or damaged in return shipping. Returns should be sent to:
Drake Fine Sporting Arms, LLC 4000 N Mesa St. El Paso, TX 79902
Returns must be initiated within 15 days of receipt of the item. We will not be held responsible for items lost or stolen after drop-off/delivery is confirmed by the package carrier. A signature upon delivery is required for all products with control measures in place (e.g. ammunition) and for orders over $250. Products damaged during shipping should be refused before acceptance from the delivery carrier. J.S. Drake branded items have a Lifetime Guarantee against defects in material and workmanship. The lifetime guarantee is defined as the life of the product under normal wear and tear. This does not cover any item for ordinary wear and tear, damage caused by accident, improper care or use, or the natural breakdown of materials.JSDrakeoutdoors and Drake Fine Sporting Arms do not allow returns for Ammunition, Firearms, Food, Tree Stands, Black Powder products, Primers, Explosive Targets, or any item deemed to be non-returnable (e.g pepper spray, flare guns, etc.). In addition, we do not accept returns on customized or personalized items, gas, diesel, or kerosene items that have been fueled or oiled, and items that store fuel that have been used. After gas or diesel-powered products have been oiled or fueled, all manufacturer warranties are in effect and you must work with the manufacturer to obtain warranty service. Perishable items are not returnable unless damaged or defective upon delivery, Contact Us for details. Items with customization or personalization cannot be returned unless they are damaged, defective, or incorrect due to an error by JSDrakeoutdoors or Drake Fine Sporting Arms. Once opened, all other manufacturer merchandise cannot be returned to JSDrakeoutdoors or Drake Fine Sporting Arms, LLC unless said product is manufactured or labeled as a product by JSDrakeoutdoors or Drake Fine Sporting Amrs, LLC. All manufacturer warranties are in effect and must be returned to the manufacturer for warranty or service. Warranty information is provided in the instruction manual with your product or online by the manufacturer. Gift Cards and e-gift cards may not be returned. Gift cards are also not redeemable for cash, except where required by law. If you receive a DEFECTIVE item please contact us for information. If you receive INCORRECT, DAMAGED OR MISSING items, please Contact Us. Our Return Policy does not cover any item for ordinary wear and tear, damage caused by accident, natural disaster, improper care or use, or the natural breakdown of colors or materials over extended time and use. Any returns received that do not qualify for our Return Policy will be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused, or not purchased from jsdrakeoutdoors.com. We do not ship or accept packages that are sent COD or freight collect. We do not provide an exchange option. Simply place a new order after returns are refunded for the desired merchandise. Since items tend to sell out quickly; we recommend immediately placing an order for the replacement merchandise. Oversized/heavy items may require additional return shipping, you will be notified during the return process online if applicable. Packages refused by customers will be refunded for merchandise total only, shipping and handling charges for both the delivery and return shipping are non-refundable. Refunds and merchandise credits are for returned merchandise total only, shipping and handling charges are non-refundable. If a coupon was used on the order, you’ll receive a refund/credit, minus the coupon value. JSDrakeoutdoors and Drake Fine Sporting Arms, LLC reserves the right to limit or decline returns. All shipping times are estimated and we will not be held liable for extended delivery time due to delivery carrier issues. Check and ensure the purchaser is abiding by all applicable local laws and regulations before placing any order for controlled items including but not limited to black powder, firearms, ammunition, and reloading components prior to purchase. Any items ordered that are found to not meet local compliance prior to shipping are subject to cancellation and 15% restocking fee.
Drake Fine Sporting Arms, LLC 4000 N Mesa St. El Paso, TX 79902
Returns must be initiated within 15 days of receipt of the item. We will not be held responsible for items lost or stolen after drop-off/delivery is confirmed by the package carrier. A signature upon delivery is required for all products with control measures in place (e.g. ammunition) and for orders over $250. Products damaged during shipping should be refused before acceptance from the delivery carrier. J.S. Drake branded items have a Lifetime Guarantee against defects in material and workmanship. The lifetime guarantee is defined as the life of the product under normal wear and tear. This does not cover any item for ordinary wear and tear, damage caused by accident, improper care or use, or the natural breakdown of materials.JSDrakeoutdoors and Drake Fine Sporting Arms do not allow returns for Ammunition, Firearms, Food, Tree Stands, Black Powder products, Primers, Explosive Targets, or any item deemed to be non-returnable (e.g pepper spray, flare guns, etc.). In addition, we do not accept returns on customized or personalized items, gas, diesel, or kerosene items that have been fueled or oiled, and items that store fuel that have been used. After gas or diesel-powered products have been oiled or fueled, all manufacturer warranties are in effect and you must work with the manufacturer to obtain warranty service. Perishable items are not returnable unless damaged or defective upon delivery, Contact Us for details. Items with customization or personalization cannot be returned unless they are damaged, defective, or incorrect due to an error by JSDrakeoutdoors or Drake Fine Sporting Arms. Once opened, all other manufacturer merchandise cannot be returned to JSDrakeoutdoors or Drake Fine Sporting Arms, LLC unless said product is manufactured or labeled as a product by JSDrakeoutdoors or Drake Fine Sporting Amrs, LLC. All manufacturer warranties are in effect and must be returned to the manufacturer for warranty or service. Warranty information is provided in the instruction manual with your product or online by the manufacturer. Gift Cards and e-gift cards may not be returned. Gift cards are also not redeemable for cash, except where required by law. If you receive a DEFECTIVE item please contact us for information. If you receive INCORRECT, DAMAGED OR MISSING items, please Contact Us. Our Return Policy does not cover any item for ordinary wear and tear, damage caused by accident, natural disaster, improper care or use, or the natural breakdown of colors or materials over extended time and use. Any returns received that do not qualify for our Return Policy will be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused, or not purchased from jsdrakeoutdoors.com. We do not ship or accept packages that are sent COD or freight collect. We do not provide an exchange option. Simply place a new order after returns are refunded for the desired merchandise. Since items tend to sell out quickly; we recommend immediately placing an order for the replacement merchandise. Oversized/heavy items may require additional return shipping, you will be notified during the return process online if applicable. Packages refused by customers will be refunded for merchandise total only, shipping and handling charges for both the delivery and return shipping are non-refundable. Refunds and merchandise credits are for returned merchandise total only, shipping and handling charges are non-refundable. If a coupon was used on the order, you’ll receive a refund/credit, minus the coupon value. JSDrakeoutdoors and Drake Fine Sporting Arms, LLC reserves the right to limit or decline returns. All shipping times are estimated and we will not be held liable for extended delivery time due to delivery carrier issues. Check and ensure the purchaser is abiding by all applicable local laws and regulations before placing any order for controlled items including but not limited to black powder, firearms, ammunition, and reloading components prior to purchase. Any items ordered that are found to not meet local compliance prior to shipping are subject to cancellation and 15% restocking fee.