Shipping & return information
Because of the dynamics of state and local laws, the customer must check to see if a product is legal to import into his state and locality prior to ordering. Some areas have restrictions on guns, ammunition, magazines, and other items. It is the customer's responsibility to ensure compliance with all state and local laws. We reserve the right to refuse an order for any reason.
Please allow for an estimated 3-7 business days (excluding weekends and holidays) to process most non-gun orders.
We will update your order status and provide you with tracking information when your order ships.
Please allow for an estimated 3-7 business days (excluding weekends and holidays) of processing time for all gun orders before they are ready for shipment.
You will receive tracking info and a notification via e-mail when your order has shipped.
Please note that firearm orders that are canceled more than 24 hours after the order was placed will be subject to up to a 15% processing/cancellation fee. Once an order has shipped out, cancellation is no longer possible, and the return process must be followed.
Accessories that are placed in the same order as firearms will ship directly to your billing address, and will not ship with the firearm to your dealer. If you wish to have your non-firearm order shipped to a different address, please checkout with those items in a separate order. The shipping and taxes work out to be the same, so it makes no difference to the total for the same items.
NOTE: You do not need an FFL dealer to purchase ammunition online in most cases. Ammunition can be shipped to your door via UPS Ground and an adult signature will be required upon delivery. Ammunition cannot be shipped via air freight due to shipping regulations.
Due to shipping regulations:
All ammunition will require an adult signature upon delivery.
For safety reasons, we cannot accept returns on ammunition.
We only ship to the contiguous 48 states.
We will not ship products to locations with legal restrictions on their ownership or possession.
We are unable to ship to APO/FPO and USPS P.O. Boxes.
NON-GUN RETURN POLICY
See full return policy under customer service.
If you need to return an item, please contact us.
A 15% restocking fee may be assessed on all returned items unless the return is due to an error on our part.
PLEASE NOTE: For returns where no error was made on the part of JSDrakeoutdoors, customers are responsible for shipping the product back to us. Please read the full return policy under customer service. The choice of the return shipping carrier is entirely at the customer's discretion. JSDrakeoutdoors is not responsible for any packages lost, misdelivered, or stolen during the return shipment process. This responsibility lies with the customer and their chosen shipping carrier. We would strongly suggest insuring the package with the carrier and/or requiring a signature for delivery to ensure that the return is received.
FIREARM RETURN POLICY
See full return policy under customer service.
INCORRECT LISTING/DESCRIPTION ERROR POLICY
While we strive to provide accurate and up-to-date product listings, inadvertent errors may sometimes occur. We reserve the right to cancel an order and void the pending authorization due to an incorrect product listing.
If you received an incorrect accessory item due to an error in the product description, title, or specifications (which may occasionally occur), we will take full responsibility for the error. You agree to return the item(s) to us with a pre-paid return shipping label that we will send via e-mail, and a full refund will be provided when the item has been returned. The firearm return would apply to any firearm items.
PRODUCT IMAGES
Product images are shown for example only and may represent a group of items; an image may not represent the item in its entirety. For instance, firearm images may show a scope in the picture, but the firearm does not come included with a scope from the manufacturer and is shown as an example.
Please read the title, description, and specifications carefully before ordering, or contact us with any questions about the item.
COUPON CODES
Coupon codes are not combinable or usable with other specials or on items that are discounted.
FLAT-RATE SHIPPING
We offer flat-rate shipping on firearms, accessories, and ammunition. Alaska and Hawaii may be excluded for some items.
Firearm Only Orders:
$14.95 flat-rate shipping per firearm.
Accessory Only Orders:
$8.99-$14.99 flat-rate shipping per order.
$14.95 per firearm on the order due to firearms being packaged and shipped separately. An additional shipping charge of up to $14.95 will be added to the order for accessories/ammunition.
Please note that some large orders of ammunition may have additional shipping costs and may not qualify for flat-rate shipping. We will contact you with an additional quote after the order is placed.
The shipping method used for the flat-rate option will be at our discretion.
ORDER CANCELLATION POLICY
The transfer process begins shortly after a gun order is placed. Firearm, muzzleloader, and optics (scopes, sights, etc) orders that are canceled more than 24 hours after being placed will be subject to a 15% Processing/Cancellation fee.
Once an order has already been invoiced and submitted to the warehouse for processing, or already shipped out, cancellation is no longer possible, and the return process must be followed.
Flat Rate Delivery $8.95-$14.95 (carrier dependent)
3-7 Business Days after processing
Shipping FAQ
Expected delivery time
Delivery times are estimated. We do our very best to make sure that you receive your products as quickly as possible.
Shipping carriers
We use the most appropriate shipping method regarding time and expense for each individual order.
Shipping destinations
We do not ship products outside of the United States. Check your local laws prior to ordering.
Shipping fees
Additional shipping fee may apply for hazardous or heavy orders. We will contact by email prior to processing orders if additional shipping is required.